Celebrate a life well-nourished with a Vive weekly subscription - Click here to learn more!

FAQs

General

How long will my juices last?

All of our products are labeled with a Best By date on the top of the lid.

Pre-Order juices are guaranteed to have a best by date of 4+ days. Pre-Ordering juices is always the best option when you are trying to stock up for several days at a time.

On-Demand juices are juices we have in-stock now at our storefront and are guaranteed to have a best by date of 2+ days. These juices are intended to be consumed the day of purchase or the day after.

How do I return a product?

All perishable food and beverage items from Vive Juicery cannot be returned. However, if a food or beverage item is delivered damaged or defective, you may request a refund or replacement within 7 days of receipt. Non-perishable items may be returned for a full refund or exchange (excluding shipping costs) within 30 days of receipt, as long as they are returned in the same condition and original packaging. For more information, contact us at support@vivejuicery.com

Cleansing

What are the benefits of a cleanse?

Cleansing has a long list of benefits that vary from person to person.Done properly, a cleanse can improve your digestion and charge you with renewed energy. Cleanses are a great opportunity to clear the clutter from your system, deepen your relationship with your body and explore your nutritional habits with greater awareness. Some of our most commonly reported benefits include mental clarity, lasting energy, better sleep, a glowing complexion, and physically feeling lighter. 

Will I lose weight?

You might, but this isn't the intention of our cleanses nor is it a sustainable approach to body transformation. We encourage you to view cleansing as a means to kickstart long-term habits such as eating clean, whole foods, exercising regularly, and tending to your mental health to keep you feeling your best.

Can I work while cleansing?

Yes! If you invest some energy in thepreparation phaseof your cleanse, you'll likely be equipped to move throughout your typical to-do's while sipping on some delicious juice. However, wedorecommend staying mindful about when you are cleansing! Have a long weekend coming up? That's great! This will help clear your schedule so you can focus on cleansing! If you have a major exam or work project coming up, a cleanse may not be the best prep for that occasion. Cleansing should be the "main event" during the time you decide to give your body a reboot!

What should I avoid while cleansing?

In our experience, this question is really: can I have coffee while cleansing? The simple answer is we don't recommend it! Cleansing is a time to step away from toxins and our vices. If you are extra worried about the no-caffeine part, we recommend weaning yourself off and experimenting with herbal tea ahead of time.Check out our full list of preparatory recommendations here.

Just juice... how hungry will I be?

We're happy to report that generally speaking, the juice lineup and daily intake of water is generally enough to keep you satisfied. If you are worried about hunger pains, we recommend our "cushy" cleanse upgrade which provides you with a raw soup and superfood snack bites. You may also have raw veggies or low-sodium broth during your cleanse for extra support.

Can I make substitutions to my cleanse?

Our cleanses are formulated in a way to keep your blood sugar at bay and to give you the types of nutrients your body is craving at just the right time. When ordering a cleanse, you'll get the exact lineup. If you'd like to make any kind of substitutions, the way to do so it to "build-your-own" cleanse and add each individual flavor to your cart.(Don't worry - there's no price difference!)

Will I need to stay home (aka what's the bathroom situation like)?

No need to worry! You won't be constantly using the bathroom. It's possible that you may need to relieve yourself more frequently due to the higher liquid intake, but you won't be stuck there for long. Even if you have other business to attend to (which is absolutely normal on a cleanse!), it's usually not something you need to schedule your day around. While we're talking about bathroom business, we want to reassure you now that the change of color (red) is totally okay. It's just the beets!

How do I prepare for my cleanse?

We've made preparing for your cleanse easy by providing plenty of resources. We've been around the cleanse block a couple times. 😉 We recommend spending at least two days prior to your cleanse slowly removing foods like dairy, meat, and grains from your meals! This makes it so when it's time to cleanse, your body has an easier job releasing toxins. Again, avoid stimulants like caffeine, alcohol, and nicotine. Here is a Vive approved love it, leave it, and limit it list to help your pre-cleansing experience!

What's the experience like?

Generally speaking, day one is full of intention and getting in-tune with your body. This day can be full of excitement for the cleanse and the feeling of commitment to yourself. Day two can be a little stronger on the cleansing symptoms. Headaches, muscle fatigue, and irritability may be present; rest assured these are signs your body is doing the good work! If you pre-cleanse, these symptoms are usually mild at most. By day three, most have moved into what we call the "honeymoon phase. Whether it's the feeling of accomplishment because you are almost done or the excitement that you are starting to see the benefits! Day three feels lighter, energizing, and empowering to transition out of a juice detox and into your new food relationship and habits!

We recommend cleansing for three days to have a total digestive reboot!

How do I transition back into life post-cleanse?

Post-cleansing is simple and very similar to pre-cleansing. You're just going backwards as you transition slowly back to food. Slowly introduce different food groups (if you want to!) starting with grains, and adding any meat or dairy at the very end, when you are ready to fully transition back into eating regularly. We encourage you to do this slowly so you can feel how different food items fuel you! Use the love it, leave it, and limit it list to help navigate your food choices for the two days after your cleanse.

What if I have questions while cleansing?

You call up your cleanse BFFS (us)! We are available via text, phone call or replying to the welcome email you received. We're here as your cheerleaders, cleanse masters, and overall wellness advocates. No question is too silly or small, we've heard it all. Reach out to us any time you need support! No matter what you are feeling, you are exactly where you need to be - we can just explain everything in further detail!

Subscriptions

How do I change my delivery date?

At the moment the easiest way to change your delivery date is to pause/cancel your old subscription and setup a new subscription! Alternatively, you can email us and we will be happy to change it for you!

How do I skip, pause, or cancel my subscription?

You can skip or pause your subscription by logging into your account and at the top of the screen will be a button that says "Manage Subscription." Click on that and then at the bottom of the next page you will see the options for Skip, Pause, and cancel.

Still looking for answers?

If the answers you're looking for aren't in our FAQ, please send us an email by completing the form below.